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Have Questions?
Whether you are an instructor or a student, find the answer to the most common questions in our knowledge base.
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Getting Started
  • What information is required to set-up my course?
  • How do instructors create a new course?
  • What are the different conversation guide options?
  • What are the different instructor roles?
  • What is the session booking policy?
During the Course
  • How do instructors view students' scheduled sessions?
  • How do instructors adjust students' weekly session deadline?
  • How do instructors add make-ups for purchase for students?
  • Instructors Portal: How to use course actions
  • How can an instructor view & modify coach feedback?
Getting Started
  • What will I talk about with my coach?
  • How am I being graded?
  • How do I register for my course?
  • How do I access my course using a bookstore code?
  • What is the session booking policy?
During the Course
  • What are the participation expectations for sessions?
  • How do I book my sessions?
  • How do I join a session?
  • Can I see my session recordings?
  • How can I book a make-up session?
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